Return & Exchange Policy

7-Day Doorstep Exchange & Return

At HA Collection, we accept return requests within 7 days of delivery for unworn, unwashed garments with all original luxury tags and packaging intact. Contact our support or initiate return from your order tracking page.

Eligibility Criteria

• Garments must be unworn, unwashed, and unaltered with all security tags and brand labels intact.
• Items must be returned in their original luxury protective packaging.
• Custom stitched or bespoke altered pieces are non-exchangeable unless defective upon arrival.

Exchange Process

Exchanges are offered within 7 days for size variations or defective items. We arrange convenient parcel pickup via TCS or Leopards Courier across all major cities.

Cancellation Policy

Orders may be cancelled free of charge while in "Pending" or "Confirmed" status prior to parcel dispatch.